{"id":2212,"date":"2018-11-23T09:01:42","date_gmt":"2018-11-23T09:01:42","guid":{"rendered":"https:\/\/www.martinez.it\/faq\/"},"modified":"2025-12-17T12:54:08","modified_gmt":"2025-12-17T11:54:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.martinez.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row full_width=&#8221;stretch_row&#8221; remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1533542787310{padding-top: 164px !important;padding-bottom: 164px !important;background-image: url(https:\/\/www.martinez.it\/wp-content\/uploads\/2018\/08\/invecchiamento-Martinez2.jpg?id=152) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column]<style>.vcex-heading.vcex_69d775e3da40f{color:#ffffff;font-size:32px;text-transform:uppercase;letter-spacing:8px;}<\/style><h1 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h1 wpex-text-center vcex_69d775e3da40f\"><span class=\"vcex-heading-inner wpex-inline-block\">FAQ<\/span><\/h1>[\/vc_column][\/vc_row][vc_row remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1542964666807{padding-top: 80px !important;padding-bottom: 50px !important;}&#8221;][vc_column][vc_tta_accordion style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;white&#8221; gap=&#8221;30&#8243; c_icon=&#8221;chevron&#8221; c_position=&#8221;right&#8221; active_section=&#8221;&#8221; collapsible_all=&#8221;true&#8221; el_id=&#8221;faq-accordion&#8221;][vc_tta_section i_icon_fontawesome=&#8221;fa fa-credit-card-alt&#8221; add_icon=&#8221;true&#8221; title=&#8221;Metodi di Pagamento&#8221; tab_id=&#8221;pagamento&#8221;][vc_column_text]Su Martinez vengono accettati i seguenti metodi di pagamento:<\/p>\n<ul>\n<li><strong>PayPal<\/strong><br \/>\nSe vuoi puoi utilizzare il tuo account e pagare tramite la piattaforma <a title=\"PayPal\" href=\"https:\/\/www.paypal.com\/it\/home\" target=\"_blank\" rel=\"noopener\">PayPal<\/a>.<\/li>\n<li><strong>Bonifico Bancario<\/strong><br \/>\nAccettiamo pagamento tramite bonifico alle seguenti coordinate: Banca Intesa, ordina per filiale 07237 IBAN IT15B0306925905100000007365 BIC\/Swift BCITITMM.<br \/>\nSe paghi tramite bonifico bancario \u00e8 necessario inserire nella causale l&#8217;ID dell&#8217;ordine che ti verr\u00e0 fornito via email e nella tua pagina <a title=\"Account\" href=\"\/account\">Account<\/a>; ricorda che il pacco non verr\u00e0 spedito fintanto che non verr\u00e0 ricevuto il bonifico.<\/li>\n<li><strong>Pagamento alla Consegna<\/strong><\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fa fa-truck&#8221; add_icon=&#8221;true&#8221; title=&#8221;Metodi di Spedizione&#8221; tab_id=&#8221;spedizione&#8221;][vc_column_text]La spesa di spedizione ha un costo di 10\u20ac ogni 6 bottiglie.<\/p>\n<p>Se acquisti oltre le 42 bottiglie la spesa di spedizione \u00e8 omaggio.<\/p>\n<p>La spedizione \u00e8 consentita soltanto in Italia.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fa fa-user&#8221; add_icon=&#8221;true&#8221; title=&#8221;Il mio Account&#8221; tab_id=&#8221;account&#8221;][vc_column_text]Nella pagina <a title=\"Account\" href=\"\/account\">Account<\/a> puoi in qualunque momento effettuare il login ed accedere ai seguenti dati:<\/p>\n<ul>\n<li><a href=\"\/account\/orders\/\">Elenco dei tuoi ordini<\/a>;<\/li>\n<li><a href=\"\/account\/edit-address\/\">Indirizzi di fatturazione e spedizione<\/a> forniti, modificabili in qualunque momento;<\/li>\n<li><a href=\"\/account\/edit-account\/\">Dettagli del tuo account<\/a> modificabili anch&#8217;essi in qualunque momento come indirizzo email, nome e cognome, password.<\/li>\n<\/ul>\n<p>Non ti sei ancora registrato? Puoi registrarti quando vuoi nell&#8217;apposito modulo di registrazione nella pagina <a title=\"Account\" href=\"\/account\">Account<\/a> fornendo Nome utente, indirizzo email e password!<\/p>\n<p>Ricorda che puoi anche registrarti o effettuare il login durante la procedura di acquisto, nella pagina Cassa.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fa fa-question&#8221; add_icon=&#8221;true&#8221; title=&#8221;Hai bisogno di supporto?&#8221; tab_id=&#8221;supporto&#8221;][vc_column_text]Siamo pronti a fornirti supporto per ogni evenienza, dall&#8217;utilizzo pratico del sito ad una domanda su un nostro specifico prodotto.<\/p>\n<p>Puoi scriverci un&#8217;email all&#8217;indirizzo <a title=\"shop@martinez.it\" href=\"mailto:shop@martinez.it\">shop@martinez.it<\/a> o telefonarci al numero +39 0923 981050, interno 1.<\/p>\n<p>Trovi maggiori dettagli nella nostra pagina <a title=\"Contatti\" href=\"https:\/\/www.martinez.it\/en\/contacts\/\">Contatti<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fa fa-gavel&#8221; add_icon=&#8221;true&#8221; title=&#8221;Hai un problema con la merce ricevuta?&#8221; tab_id=&#8221;problema&#8221;][vc_column_text]Se hai avuto un problema con la merce ricevuta consulta la nostra pagina di <a title=\"Termini e Condizioni\" href=\"https:\/\/www.martinez.it\/en\/terms-conditions\/\">Termini e Condizioni di Vendita<\/a> per avere maggiori dettagli su come procedere.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1533542787310{padding-top: 164px !important;padding-bottom: 164px !important;background-image: url(https:\/\/www.martinez.it\/wp-content\/uploads\/2018\/08\/invecchiamento-Martinez2.jpg?id=152) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1542964666807{padding-top: 80px !important;padding-bottom: 50px !important;}&#8221;][vc_column][vc_tta_accordion style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;white&#8221; gap=&#8221;30&#8243; c_icon=&#8221;chevron&#8221; c_position=&#8221;right&#8221; active_section=&#8221;&#8221; collapsible_all=&#8221;true&#8221; el_id=&#8221;faq-accordion&#8221;][vc_tta_section i_icon_fontawesome=&#8221;fa fa-credit-card-alt&#8221; add_icon=&#8221;true&#8221; title=&#8221;Metodi di Pagamento&#8221; tab_id=&#8221;pagamento&#8221;][vc_column_text]Su Martinez vengono accettati i seguenti metodi di pagamento: PayPal Se vuoi puoi utilizzare il tuo account e&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-2212","page","type-page","status-publish","hentry","entry","no-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.10 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ &#8226; 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